How long does shipping take?

Orders are dispatched within 2 business days, shipping times vary based on location. Please select express shipping if you need your Pixxie quickly. Australia Post shipping times are subject to change. 

Do I need to charge my Pixxie when it arrives?

Please charge your Pixxie for at least 10-12 hours before first use.

How do I access the E-Share app?

Please download the app to your mobile device from Google Play or the Apple App Store and follow the prompts to connect your Pixxie. Further information can be found in our e-instruction manual.

Will my bluetooth speaker work with my Pixxie? 

Yes you can connect your bluetooth speaker. Pixxie also has a HDMI port and USB port to plug and play multiple devices such as the Nintendo Switch or Xbox etc.

Do you offer a warranty?

We have a 12 month warranty (damage such as water or impact isn not covered under our warranty) please see our full Terms and Conditions for further details.

Do you offer technical support?

We have a technical support team based in Australia.We want you to be as happy with Pixxie as we are. Please email info@pixxie.com with any questions or concerns.

*WARNING - PLEASE DO NOT place any objects within 20cm of the projector bulb when in operation (this includes little hands or feet) as this will cause the Pixxie to overheat and shut down. Should this occur you will need to allow the unit to cool down for up to 2 hours and then charge the device and restart. All plastic film must be removed before operation of your Pixxie.

Any damage caused by misuse, poor care and maintenance is not covered under the warranty. For more information please view our full Terms and Conditions online. 

Frequently Asked Questions

Orders are dispatched from Brisbane, Australia within 2 days of purchase, shipping times vary based on location. Please select express shipping if you need your Pixxie quickly

We recommend you charge your projector for between 10-12 hours before first use.

Please download the app from Google Play or the Apple App Store and follow the prompts to connect your device. Further information can be found in the online instruction manual.

While you can not download, mirror, stream or cast copyrighted content directly onto your Pixxe, due to HDCP (copyright protection) you can watch this content through additional devices like a laptop, Apple TV box etc. Please ensure you have the correct HDMI cord for your device and are using the correct apps/browsers to view.

We have a 12 month warranty on all devices and parts (damages such as water or impact are not covered under our warranty). Failure to remove the plastic protection on your Pixxie will void your warranty. Please see our full Terms of Sale and Refund Policy for further details.

We have a technical support team based in Australia.We want you to be as happy with Pixxie as we are. Please email info@pixxie.com with any questions or concerns.

*WARNING - PLEASE DO NOT place any objects within 20cm of the projector bulb when in operation (this includes little hands or feet) as this will cause the Pixxie to overheat and shut down. Should this occur you will need to allow the unit to cool down for up to 2 hours and then charge the device and restart. All plastic film must be removed from your Pixxie prior to operation. Any damage caused by misuse, poor care and maintenance is not covered under the warranty. For more information please view our full Terms and Conditions online.